Privacy Policy

1. Scope

This Privacy Policy describes how Pawsitive Pet Care ("we", "our", or "us") collects and uses information through this website, including the contact form and links on this website. It does not apply to third-party websites, social media platforms, or pet-care management platforms such as Time To Pet, even when this website links to them.

2. Information We Collect

Information You Provide

• Contact details such as your name, email address, phone number, and city
• Information you choose to include in a contact form, text message, phone call, or email
• Basic pet-care inquiry details, such as the service you are interested in and your scheduling needs

Information Collected Automatically

• Device and browser information, such as IP address, browser type, operating system, and referring page
• Website usage data, such as pages visited and approximate time on page
• Security and bot-protection signals used to protect the contact form from spam and abuse

3. How We Use Information

We use information collected through this website to:

• Respond to your inquiry and communicate with you about requested pet-care information
• Operate, maintain, secure, and improve this website
• Understand how visitors use this website
• Detect, prevent, and respond to spam, fraud, abuse, or technical issues
• Comply with applicable legal obligations and protect our rights

4. How We Share Information

We may share information collected through this website with:

• Service providers that support this website, including hosting, email delivery, analytics, security, and bot protection
• Legal or safety recipients when disclosure is needed to comply with law, protect rights, or address security issues
• Successor organizations if the business is involved in a merger, acquisition, or sale of assets
• Other recipients when you ask us to share information or give us permission

5. Third-Party Links and Platforms

This website may link to third-party websites and platforms, including Time To Pet, Facebook, Instagram, Google Maps, and other services. Those third parties operate under their own privacy policies and terms. Information you submit directly to those services is governed by their policies, not this Privacy Policy.

6. Cookies, Analytics, and Do Not Track

This website may use cookies and similar technologies for site operation, analytics, security, and bot protection. You can manage cookies through your browser settings, but some site features may not work as intended if cookies are disabled.

Because there is no common industry standard for browser Do Not Track signals, this website does not respond differently to those signals. Third-party analytics or security providers may collect information about your activity across websites according to their own policies.

7. Data Retention

We retain information collected through this website for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.

8. Data Security

We use reasonable safeguards designed to protect information collected through this website. No internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

9. Children

This website is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

10. Your Choices

You may contact us to request access to, correction of, or deletion of personal information you submitted through this website. We will review requests in accordance with applicable law. To make a request, contact us at kristen@pawsitivepetcare.pet.

11. California Privacy Notice

California law requires this policy to identify the categories of personal information we collect, the categories of third parties with whom information may be shared, how we notify visitors of policy changes, and how visitors may contact us about their information. This policy provides those disclosures for information collected through this website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the "Last updated" date will identify the latest version.

13. Contact

Questions about this Privacy Policy should be directed to kristen@pawsitivepetcare.pet.